The departure from a company does not automatically close your MyPeopleDoc vault. The account is linked to your personal identity, not to your employment contract. This technical distinction changes everything for managing your HR documents after the termination of the contractual link.
Dissociation of employee account and employer account on MyPeopleDoc
The MyPeopleDoc digital vault operates on a principle of architecture that most consumer articles do not explain: the employee account is independent of the employer space. When your company cuts off your professional email address, it removes its own access to your space, but it does not affect the vault itself.
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In practical terms, the documents already deposited (pay slips, employment contract, certificates, final account balance) remain accessible as long as the account exists. Each file is timestamped and electronically sealed, giving it legal value equivalent to the original paper.
We recommend checking, before your last day, that the email address linked to the account is indeed a personal address. If your account is still linked to your professional email, make the change from your space settings. After the company email is cut off, this process becomes significantly more complex. To facilitate this transition, you can follow the procedure for logging into PeopleDoc with Nos Entrepreneurs which details each step.
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Recovering MyPeopleDoc access after losing password and email
The most problematic scenario occurs when a former employee has lost both their password and access to the email address associated with the account. The standard email reset procedure then becomes unusable.
There is a specific recovery path for former employees, less documented than the standard procedure. It relies on two possible channels:
- Contacting MyPeopleDoc support (UKG support) directly by providing proof of identity and information to link the account to the former employer (company name, employment period, former email address)
- Going through the HR department of your former employer, which can confirm your identity and the existence of the associated account with the platform
- Requesting a reallocation to a personal email address, upon presentation of supporting documents, directly via technical support
This process takes time. We observe that processing times vary depending on the workload of support and the responsiveness of the HR department of the former employer. Anticipating the change of email address before departure remains the best strategy.
GDPR rights on the digital vault after contract end
Your MyPeopleDoc account contains personal data as defined by GDPR: name, social security number, address, salary, contractual documents. The status of former employee does not diminish your rights over this data.
Three rights are particularly relevant after the end of the contract:
- The right of access, which allows you to request all personal information stored on the platform
- The right to deletion, which authorizes the request for permanent closure of the vault and the deletion of all associated files
- The right to rectification, useful if documents contain errors (incorrect contract period, salary error)
Permanently deleting is irreversible. Before exercising it, download all your documents to a local storage. A pay slip can be requested years after the end of the contract, especially for calculating retirement rights or during a tax audit.
Concrete procedure for account deletion
The request for unsubscription is made from the account settings or by direct contact with support. The platform is required to process your request within the legal timeframe set by GDPR. We recommend keeping a copy of your deletion request and the acknowledgment of receipt.
Linking MyPeopleDoc accounts between multiple employers
If you change companies and your new employer also uses MyPeopleDoc, you do not need to create a second account. The account linking feature allows you to centralize documents from multiple employers in a single vault.
For the linking to work, the email address must be the same on both spaces. If your old account used a professional address and the new one uses a different address, the linking will fail. This is an additional reason to migrate to a personal address as soon as possible.
In the case of successful linking, documents from the former employer remain accessible in a separate section. No employer, former or new, has access to the documents deposited by the other. This separation is structural, not optional.
Retention of documents after departure
The retention period on MyPeopleDoc is not limited by the end of the employment contract. The vault remains active as long as you do not request its deletion. Pay slips, employer certificates, and documents related to benefits remain available.
For employees who go from short contracts or temporary assignments, this durability of the vault represents a concrete advantage: all pay documents are centralized on a single platform, regardless of the number of successive employers.
The technical point to remember: your MyPeopleDoc account belongs to you, not to your employer. Change your email address before leaving, download your critical documents, and only delete the vault if you are sure you no longer need any proof. A lost pay slip can become an administrative issue years later when the HR services of your former employer have purged their archives.